Everything you need to know about placing your order
FAQs
📱 Phone Cases
Do you have Android cases? 📱
Of course, yes 💛 Our silicone cases are available for 400+ phone models, across iPhone, Samsung, OnePlus, Vivo, Oppo, Realme, Xiaomi, POCO, iQOO, Motorola, Google Pixel, and Nothing. You can shop by your phone model here.
Our Glossy Armour Case collection is available for iPhones & select Samsung models. You can check it out here
You may notice that most of our website photos show iPhones. That's just to showcase the design — it doesn't mean the case is only available for iPhone.
Simply open the product you love and select your phone model from the dropdown before adding it to your cart 🛒
How do I pick the right phone model? 📱
Not sure which model you have? No worries! 😊
Android: Settings → About Phone
iPhone: Settings → General → About → Model Name
Once you know your model, choose your favourite design, select your phone model from the dropdown, and add it to cart 🛒
Will the case actually fit my phone?
100%, as long as you've picked the right model at checkout. Every case has precise cutouts for buttons, speakers, camera, and charging port.
Silicone vs Armour — which is more protective? 🛡️
Silicone Cases are soft, slim and lightweight. Perfect for everyday protection without the bulk ✨
Armour Cases have a dual-layer design with a hard outer shell for extra drop protection.
Both are great for everyday use. If you're a little accident-prone 😅, go for Armour.
Will the print fade or peel? ✨
Not at all, our printing is made to last. Just treat your case like a normal phone case and the design stays vibrant.
Can I add a phone charm? 🧸Absolutely! 🎀 Our phone charms are designed to match our cases.They can be easily attached to the case through dedicated slots or using a tether tab through the charging port.
🖼️ Wall Art
Are the Wall Art framed or unframed? 🖼️
Both options are available. Just choose the one you like on the product page. Unframed prints are shipped as prints, so you can frame them yourself in a frame of your choice.
Framed prints come ready to hang, and are available in 6 vibrantly coloured frame options.
What is the size of the wall art? 🖼️
Both framed and unframed wall art are available in A4 size with dimensions8.3 inches (W) X 11.7 inches (H). They are printed on 300 GSM art paper for a premium feel.
Who is the artist? 🖼️
All the wall art illustrations are created by Ipsita, a Silly Canvas human artist. No AI or stock images are used in the collection. The illustrations are inspired by tiny everyday moments we all have in common: daily coffee, weekend reading, pretty bookstores, road trips, holidays, pinterest boards & mood swings
🎨 Designs & Quality
🎨 Are these designs really made by an artist? Yes — every single one. Not AI. Not stock. All Silly Canvas designs are hand-drawn illustration by a real, human Silly Canvas artist. The designs are created digitally and then printed durably onto your product. If it's on our site, someone actually drew it. 🎨
Will the products fade or peel? ✨
Not at all, our printing is made to last. We use durable ink and UV printing for phone cases and high quality digital printing for wall art.
📦 Orders & Delivery
When will I receive my order? 📦
Every case is made-to-order, so it takes 2–3 working days to print and ship your order. After dispatch, it may take 2–5 working days to reach you, depending on your address. Remote areas may take a little longer.
We ship via Bluedart or Delhivery, usually from Delhi. 🚚
Can I track my order? 📲
Yes, You'll receive a tracking link on WhatsApp and email as soon as your order is ready to ship 📲
What are the shipping charges?
Free shipping on orders above ₹400. 💛 We ship orders pan-India.
💳 Do you offer Cash on Delivery?
COD is available in our phone case collections. Choose to pay prepaid instead and you'll get extra 5% off 💛
🔄 Returns & Cancellations
Can I cancel my order? ❌
You can cancel within 1 hour of placing it. Just reply on the same WhatsApp thread where you got your order notification. Once we've started production, we can't cancel it, and once it's shipped, it's final.
Can I return or exchange my order? 🔄
If your order arrives damaged, defective, or with a fitting issue, we'll replace it. Just send us photos/videos via WhatsApp within 2 days from receiving the order and we'll take it from there.
💌 Contact
💌 How can I reach you?
A few easy ways:
- Reply directly to your order WhatsApp order confirmation messages
- Tap the WhatsApp icon on our website
- WhatsApp or call us at 8920877902
- Email contact@sillycanvas.in
We're quickest to respond during working hours, 9am–7pm, Monday to Saturday. For order-related or urgent queries, WhatsApp or email work best.